Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-port-isabel-texas.primarycareaid.com (hereinafter referred to as “Senior Care Port Isabel Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

  1. Using Our Services: When you utilize our applications and services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visitors: If you visit our websites linked to this policy, we may gather information about your browsing behavior to enhance user experience and analyze website performance.
  3. Communications: We may reach out to you via newsletters, emails, phone calls, or texts (SMS) to provide updates, promote our services, or seek feedback.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or investment portfolios, if you choose to share them.
  • Purchase Information: Records of products or services purchased from us, including order details and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device tokens.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Comments, suggestions, or ratings you provide to improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your consent).
  • Product Information: Details about products or services that interest you, including preferences and interaction history.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for website functionality and personalization. Additionally, third parties might share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our websites and apps. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core functionalities of our services, such as secure login and account management.
  • Preference Cookies: They remember user preferences, like language settings or theme choices, to provide a personalized experience.
  • Analytics Cookies: Used for gathering statistical data about website usage, allowing us to improve the performance of our platform.

Users can exercise control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including legal requirements and business needs. Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

Senior Care Port Isabel Texas implements robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe that we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to restrict the processing of your data under specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or lodge a complaint, please contact our Privacy Team using the details provided below. We will respond to your requests as quickly as possible within the timeframes set by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or complaints, please contact us:

We appreciate your trust in sharing your personal information with Senior Care Port Isabel Texas. Your privacy is of utmost importance to us, and we are committed to maintaining the highest standards of data protection.